Nymia · Help
Need a hand?
Our team is here for you. Whether you are a user or a Voice Pro, we will do our best to help you as quickly as possible.
How can we help?
Every request has a dedicated path so it can be handled quickly and by the right people. Tap a category to open its form.
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Nymia
You might find the answer right away.
Before you write to us, take a look at our FAQ. We wrote them to answer the most common questions with honesty and clarity.
Response times
We are a human team: we reply carefully. Here is what to expect.
General support
within 24-48 working hours
Urgent reports
handled with priority
GDPR requests
within one month, per art. 12 GDPR
We do not promise times we cannot guarantee. But we promise to take care of every request with the same attention, regardless of urgency.
Company information
Bull Marketing S.r.l.s.
Nymia is a project by Bull Marketing S.r.l.s., an Italian company based in Cento (FE).
Nymia
A safety reminder
For your safety, we will never ask you via email for:
- your password;
- verification codes received by email or SMS;
- the full details of your credit card or your banking credentials;
- the installation of external apps or files to access your account.
If you receive a suspicious communication claiming to come from Nymia, be careful and forward it to support@nymia.me: we will verify it for you.
Supported languages
Our support team replies in Italian and English.
Still need help?
Our team is here for you. Write to us any time — we read every single message.